Can I have multiple accounts with same mobile number and email id?
Can I add more than one delivery address in an account?
Do I have to necessarily register to shop on Fraazo?
Are there any charges for registration?
How do I register?
Return & Refund
When and how can I cancel an order?
What You Receive Is What You Pay For.
How do I check which items were not available from my order? Will someone inform me about the items unavailable in my order before delivery?
How do I check the current status of my order?
Is it possible to order an item which is out of stock?
How do I add or remove products after placing my order?
Can I change my order delivery slot after placing the order?
What are delivery slots?
What is My Shopping List?
How do I reset my password?
What is My Account?
Is on demand delivery applicable to only a few products or all products?
Do you do same day or on demand delivery?
What is the minimum order for delivery?
Do you deliver in my area?
How much are the delivery charges?
How do I change the delivery info (address to which I want products delivered)?
How will the delivery be done?
How are the fruits and vegetables weighed?
How are the fruits and vegetables packaged?
When will I receive my order?
I’d like to suggest some products. Who do I contact?
I am a corporate/ business. Can I place orders with Fraazo.com?
How will I get my money back in case of a cancellation or return? What are the modes of refund?
What do I do if an item is defective (broken, leaking)?
Do you have offline stores?
How can I give feedback on the quality of customer service?
What are your timings to contact customer service?
How do I contact customer service?
What are the operational hours for Fraazo Store?
How will I know if any item in my order is unavailable?
How is my order processed?
Where do the products come from?
What is Fraazo Specialty?
Where do I enter the coupon code?
If I pay by credit card how do I get the amount back for items not delivered?
What is the meaning of cash on delivery?
Is it safe to use my credit/ debit card on Fraazo?
Are there any other charges or taxes in addition to the price shown? Is VAT added to the invoice?
What are the modes of payment?